Tuesday, May 12, 2026

Ready to redesign your space? I can help.

Hi there,

You've had your eye on some Cozey products recently, and I would love to help with any questions you may have before you decide on a purchase.
 
Can I see fabrics before choosing? 
Yes! You can order free swatches straight to your door so you can test and compare fabrics and find the color that suits your space.


Does Cozey ever have sales?
We believe in offering our best pricing to you every day, no discounts needed. A great way to save, however, is with our specially curated Bundles and Accessories Style Sets, or with our Certified Refurbished program.

What if I change my mind?
With our 30-day risk-free trial, your peace of mind comes first, at no cost to you. If you're not completely satisfied, just keep your original boxes and return your purchase for free.

Is my purchase under warranty?
Every product you purchase comes with a 5-year limited warranty. You can also get added protection for your investment with CozeyProtection+ to cover all accidental damages like spills, stains and tears.

When will my order ship?
You can find estimated shipping dates when adding an item to cart. If ever those dates change due to unforeseen circumstances, our team will be sure to notify you by email.

Can you help me design my space? 
Yes! Book a free design consultation with a knowledgeable Cozey Assistant for recommendations tailored just for you.

What if I have more questions before I buy?
We're always here to help. Get quick answers to frequently asked questions here, or reply to this email to speak with our Customer Happiness team anytime. 
 
Thanks again for interest in Cozey. We look forward to helping you bring home possibilities to life.

Simone
Cozey Customer Happiness Team
cozey.com

 



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